Delete your account
You can delete your askJBoss account and its data at any time, on the website or in the askJBoss app for Android and iPhone.
Delete it yourself (takes a minute)
- Log in to askJBoss (website or app).
- Tap your picture → Me (or go to askjboss.com/me).
- Open Delete my account at the bottom of the Profile tab.
- Enter your password (not needed if you signed up with Google or Facebook) and type DELETE.
- Tap Delete my account permanently. Your account is deleted straight away.
Withdraw any wallet balance first — it cannot be paid out after the account is deleted.
Can’t log in?
Email support@askjboss.com from the email address on your account with the subject “Delete my account”. We delete it within 30 days and confirm by email.
What is deleted
- Your profile, photos and username
- Your posts, comments, likes, stories, music and films
- Your messages and chats
- Your followers, follows, saved posts and Marketplace alerts
- Your wallet history and reward points
- Your Google / Facebook sign-in link and the app’s notification tokens
- ID verification files (if any) — deleted 30 days after the verification was decided
Delete some of your data (and keep your account)
You can remove things yourself at any time — they are deleted straight away:
- Posts (with their photos, videos and music): open the post → tap 🗑 (Delete).
- Comments: open the post → tap 🗑 Delete under your comment.
- Profile photo, bio, phone number and other details: Me → Profile → change or clear them → Save.
- Marketplace alerts: Marketplace → My alerts → Remove.
- Seller reviews you wrote: open the seller’s page → your review → Delete.
- Google / Facebook sign-in link, or anything else: email support@askjboss.com from your account’s email address and tell us what to delete. We do it within 30 days and confirm by email.
What we keep
- A minimal record of payments and withdrawals, only where Nigerian tax or anti-fraud law requires it, and only for as long as that law requires.
- Reports about content or accounts that broke our rules, where needed to prevent abuse.
More detail: Privacy policy.